Outage in Valimail

Issues logging in to app.valimail.com

Resolved Major
April 26, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating issues logging into our application
Components affected
Valimail Application Valimail Application Valimail Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/26/2024 02:32PM

This incident has been resolved

MONITORING about 1 year ago - at 04/26/2024 02:21PM

Issues logging in to our app are no longer occurring. We are monitoring the situation closely.

IDENTIFIED about 1 year ago - at 04/26/2024 02:09PM

We've identified the issue and are working on a fix.

INVESTIGATING about 1 year ago - at 04/26/2024 01:47PM

We have confirmed that our email authentication infrastructure is not affected.

INVESTIGATING about 1 year ago - at 04/26/2024 01:37PM

We are currently investigating issues logging into our application

Latest Valimail outages

Customer support system outage - 5 months ago
Missing Data in Authentication Report UI (November 30th-present) - 5 months ago
Application slowness - 6 months ago
Authentication Infrastructure Issue - 6 months ago
Intermittent Application error - 2024-10-11 - 7 months ago

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