Outage in VanillaSoft

Intermittent VoIP Issues

Resolved Major
June 17, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Need to monitor VanillaSoft outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VanillaSoft, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating intermittent VoIP connectivity problems that are impacting some customers.
Components affected
VanillaSoft VoIP/SMS
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/18/2023 01:31AM

Service remains stable. We continue to monitor but consider this issue resolved.

MONITORING almost 2 years ago - at 06/17/2023 09:18PM

Service has been restored, but we are still monitoring the situation.

INVESTIGATING almost 2 years ago - at 06/17/2023 08:51PM

We are currently investigating intermittent VoIP connectivity problems that are impacting some customers.

Latest VanillaSoft outages

Slowness and Latency Issues on VanillaSoft - 29 days ago
Some Clients reporting that the VoIP HUD not Displaying - 2 months ago
Major Network Upgrades For the Evenings of Friday January 25th and Saturday January 26th for CounterPath - 4 months ago
Clarity Portal, Call Recording and API Related Services Impacted - 4 months ago
Some Clients unable to log into the VoIP Portal/Unable to place or receive calls - 6 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook