Outage in VanillaSoft

VanillaSoft VoIP Performance Degradatoin

Resolved Minor
October 17, 2023 - Started over 1 year ago - Lasted 29 minutes
Official incident page

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Outage Details

We are investigating reports of performance degradation for some of our VoIP service which is only impacting some of our clients. Our engineers are currently working on addressing and resolving these issues.
Components affected
VanillaSoft VoIP/SMS
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/17/2023 06:19PM

Our engineers were able to identify the root cause of the degradation and systems are now operational.

INVESTIGATING over 1 year ago - at 10/17/2023 06:11PM

We are investigating reports of performance degradation for some of our VoIP service which is only impacting some of our clients. Our engineers are currently working on addressing and resolving these issues.

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