Degraded performance across Vero platform

All has been processing as expected for several hours and we're now confident the issue is resolved. We'll follow up shortly with a full post-mortem.

All services are now operational and we are working to process a backlog of requests.

It's possible we will still experience some intermittent delays over the next 24 hours, as we continue to solve the root cause. Until then we'll keep components marked as degraded.

Our support team will be reaching out to customers whose newsletters have been affected.

Please email support@getvero.com if you have any questions regarding your account.

We are currently seeing a degradation in performance which has predominantly affected automated email processing. Further impacted systems that have seen intermittent delays are calculating segments, processing newsletters as well as the campaign statistics, logs and webhooks that result from sending emails.

Our team has been working to mitigate these issues and we will provide further updates shortly - we will ofcourse write a full post-mortem once all is resolved. Please don't hesitate to contact support@getvero.com if you have any questions.