Outage in Vertex
Vertex Exemption Certificate Wizard (ECW) Service Disruption
Resolved MinorIncident Report
Our monitoring processes indicate that some customers are experiencing an issue with Exemption Certificate Wizard. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
Components affected
Vertex Exemption Certificate Wizard (ECW)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/21/2023 09:56PM
All Vertex Cloud services have been fully restored. The team will continue to monitor and examine the root cause. If you have any questions, please submit a ticket via the Vertex Community.
MONITORING
about 3 years ago - at 03/21/2023 09:42PM
We are continuing to monitor for any further issues.
MONITORING
about 3 years ago - at 03/21/2023 09:41PM
Vertex’s Production Support team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers. If you have any questions, please submit a support ticket via the Vertex Community.
INVESTIGATING
about 3 years ago - at 03/21/2023 09:29PM
Our monitoring processes indicate that some customers are experiencing an issue with Exemption Certificate Wizard. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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