Outage in Vertex

Vertex Indirect Tax Returns On-Demand Service Disruption

Resolved Minor
August 09, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/09/2024 04:46PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 08/09/2024 03:39PM

Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

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