Outage in Vertex

Vertex Exception Certificate Wizard (ECW) - Functionality Degradation

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Need to monitor Vertex outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vertex, and never miss an outage again.
Start Free Trial

Outage Details

Vertex’s production support team has identified a functionality degradation for a small number of ECW customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 09:55PM

This has been resolved for the impacted customers.

IDENTIFIED about 1 month ago - at 11/12/2024 07:47PM

Vertex’s production support team has identified a functionality degradation for a small number of ECW customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime