Outage in Vertex
Vertex Indirect Tax Returns On-Demand Performance Incident
Resolved Minor
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Outage Details
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex On-Demand environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Components affected
Vertex Indirect Tax Returns On-DemandLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/03/2025 01:45PM
This incident has been resolved.
MONITORING
4 days ago - at 09/03/2025 01:36PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 09/03/2025 01:08PM
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex On-Demand environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Latest Vertex outages
Vertex Cloud Indirect Tax - Portal Degradation - 16 days ago
Vertex Cloud Indirect Tax - REST Call Degradations - 26 days ago
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