Outage in Vertex
TokenGuard Functionlaity Degradation
Resolved MinorIncident Report
Summary AI Generated
TokenGuard functionality experienced degradation that impacted Vertex products and services, specifically affecting the Calc component. The issue was identified, a fix was implemented, and the incident was resolved within 21 minutes.
We are currently investigating an issue with TokenGuard retrievals which may be impacting a number of Vertex products and services
Components affected
Vertex CalcTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/22/2026 07:20PM
This incident has been resolved.
MONITORING
8 days ago - at 04/22/2026 07:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 04/22/2026 07:01PM
We are currently investigating an issue with TokenGuard retrievals which may be impacting a number of Vertex products and services
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