Outage in Vonage API

Video Tools sessions may appear incomplete

Resolved Minor

March 05, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API's Video Tools experienced an issue where session data appeared incomplete or missing, affecting the Archive Inspector, Insights & Advanced Insights, and Inspector components for 3.2 hours. The service team implemented a fix and monitored the results before confirming full resolution of the incident.

We are currently investigating an issue with Video Tools where session data may be incomplete or missing. All other services are operating normally. We will update this status as soon as we have more information on this issue.

Components affected

Vonage API Archive Inspector Vonage API Insights & Advanced Insights Vonage API Inspector

Need to monitor Vonage API outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/05/2026 07:27PM

The incident affected the service with Video Tools between 2026-03-04 15:00:00 and 2026-03-05 17:35:00 UTC hours is now resolved.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

MONITORING 4 days ago - at 03/05/2026 06:23PM

We have implemented a fix for the service issues with Video Tools, and we're monitoring the results.

INVESTIGATING 4 days ago - at 03/05/2026 04:22PM

We are currently investigating an issue with Video Tools where session data may be incomplete or missing. All other services are operating normally.

We will update this status as soon as we have more information on this issue.

Latest Vonage API outages

Voice CDRs Delay in EU Region - 42 minutes ago

Nigeria SMS - Delivery Degradation towards MTN network - about 2 hours ago

Indonesia SMS - Delivery degradation towards XL Network - about 15 hours ago

Bulgaria SMS - Delivery Degradation towards Vivacom network - 2 days ago

Verify TTS & TTS API Issue - 3 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook