Outage in Vonage API
France Silent Authentication - Service degradation affecting Bouygues Telecom
Resolved MinorIncident Report
Summary AI Generated
Vonage API's Silent Authentication service experienced degradation affecting the Bouygues Telecom network in France for 5.3 hours. The incident impacted the Verify SilentAuth Europe component, preventing proper authentication functionality for users on that carrier network. The issue was resolved through collaboration with carrier partners, with a fix implemented and monitored before full resolution.
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage API Verify SilentAuth EuropeNeed to monitor Vonage API outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/01/2026 11:27PM
This incident has been resolved.
MONITORING
3 days ago - at 04/01/2026 10:18PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 04/01/2026 06:11PM
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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