Outage in Vonage API

Voice Issue in Platform

Resolved Minor

March 10, 2026 - Started 25 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced voice traffic issues affecting multiple components including Voice API, SIP services, WebRTC, and TTS functionality. The incident impacted the Virginia Data Center (api-us-3) from 15:08 to 15:12 UTC on March 10, 2026. All Vonage services were fully restored after approximately 1.1 hours of disruption.

We are aware of issues that may be impacting your Voice traffic. Our engineers are working to quickly resolve the issue. We’ll provide further updates within the next 2 hours. Thank you for your patience and understanding.

Components affected

Vonage API Legacy TTS Vonage API Voice WebRTC Vonage API Programmable SIP & SIP Interconnect Vonage API SIP Endpoints Vonage API SIP Trunking Vonage API Voice API

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Latest Updates ( sorted recent to last )

RESOLVED 25 days ago - at 03/10/2026 04:52PM

Vonage services are fully restored following today's interruption in the Voice API traffic in the Virginia Data Center (api-us-3) from 2026-03-10 15:08 UTC until 15:12 UTC.

Thank you for your patience and understanding as we work to restore services as quickly as possible.

INVESTIGATING 25 days ago - at 03/10/2026 03:49PM

We are aware of issues that may be impacting your Voice traffic.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within the next 2 hours.

Thank you for your patience and understanding.

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