Outage in Vonage API
Service Issue with Email Verification: Verify V2
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced a service issue with their Verify V2 Email Verification system from 10:29 to 12:35 UTC on March 30, 2026, lasting approximately 1.6 hours. The incident caused delayed delivery of OTP emails, preventing end-users from completing their two-factor authentication verification. The service was restored and monitoring confirmed full recovery by 13:38 UTC.
Our monitoring system has alerted us to a potential service issue with our platform with expired email verifications.
Customers may experience issues wherein emails with the OTP are not delivered on time, and end-users cannot perform their 2FA verification.
Products Impacted:
Email Verification - Verify V2
Incident Start Time: 2026-03-30 10:29 UTC
We are working with the relevant teams and will provide an update soon.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API Verify V2Need to monitor Vonage API outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/30/2026 01:38PM
This incident has been resolved.
Start Time: 2026-03-30 10:29 UTC
End Time: 2026-03-30 12:35 UTC
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
MONITORING
5 days ago - at 03/30/2026 12:48PM
Thank you for your patience on this incident. Vonage services are showing signs of recovery following today's interruption in Verify V2 Email Verification and the incident should be resolved now.
Start Time: 2026-03-30 10:29 UTC
End Time: 2026-03-30 12:35 UTC
We'll continue to monitor the incident for any further changes.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
5 days ago - at 03/30/2026 12:02PM
Our monitoring system has alerted us to a potential service issue with our platform with expired email verifications.
Customers may experience issues wherein emails with the OTP are not delivered on time, and end-users cannot perform their 2FA verification.
Products Impacted:
Email Verification - Verify V2
Incident Start Time: 2026-03-30 10:29 UTC
We are working with the relevant teams and will provide an update soon.
If you have any questions, please contact api.support.vonage.com
Latest Vonage API outages
Pakistan SMS - Degradation towards Ufone network - 2 days ago
Service Issue with Email Verification: Verify V2 - 2 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
