Outage in Vonage API

Indonesia Voice - Degradation affecting short duration calls

Resolved Minor

March 30, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced degraded performance for outbound voice calls in Indonesia, specifically affecting short duration calls in the APAC region. The service degradation lasted 5.2 hours before a fix was implemented and monitoring confirmed resolution. Vonage worked with partners to address the issue and restore normal call functionality.

We are currently observing outbound calls degradation affecting short duration calls. We are working along with our partners to resolve the issue and will post an updates as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions

Components affected

Vonage API Voice APAC

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/31/2026 12:23AM

This incident has been resolved.

MONITORING 5 days ago - at 03/31/2026 12:07AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 03/30/2026 07:16PM

We are currently observing outbound calls degradation affecting short duration calls.
We are working along with our partners to resolve the issue and will post an updates as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

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