Outage in Vonage Contact Centre (VCC)
IR27050 - VCC Platform outage
Resolved Major
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Outage Details
Components affected
Vonage Contact Centre (VCC) ContactPad Vonage Contact Centre (VCC) VCC Platform Supervisor & AdminLatest Updates ( sorted recent to last )
This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.
Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.
We are currently aware of an ongoing issue affecting the VCC platform. Our Incident Management team is investigating the issue with priority.
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