Outage in Vonage Contact Centre (VCC)

IR27058 Authentication Error VBC Applications

Resolved Minor
September 17, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue. If you are already logged in, there should be no disruption of service at this time.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/17/2024 01:03PM

This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.

MONITORING 8 months ago - at 09/17/2024 10:11AM

Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.

INVESTIGATING 8 months ago - at 09/17/2024 09:40AM

Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue. If you are already logged in, there should be no disruption of service at this time.

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