Outage in Vonage Contact Centre (VCC)
IR27178 - NAM Blank ContactPad in Vonage Business App
Resolved Minor
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Outage Details
We are currently aware of an ongoing issue affecting the Vonage Business App for the NAM region. Our Incident Management team is investigating the issue with priority.
Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 08/01/2025 03:23PM
This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.
MONITORING
23 days ago - at 08/01/2025 01:49PM
Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.
IDENTIFIED
23 days ago - at 08/01/2025 01:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 08/01/2025 01:14PM
We are currently aware of an ongoing issue affecting the Vonage Business App for the NAM region. Our Incident Management team is investigating the issue with priority.
Latest Vonage Contact Centre (VCC) outages
IR27183 - GTT Outage - 8 days ago
IR27180 - NAM calls not connecting - 19 days ago
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