Outage in Vonage
Delayed call detail reports
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced delays in their Reports API call detail records (CDRs) for 1.7 hours. The issue affected customers' ability to receive timely call reporting data through the API. The problem was identified, a fix was implemented and monitored, and the issue was fully resolved.
We are aware of issues with delays in Reports API CDRs. We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/19/2026 12:03AM
The issue has been fixed now.
MONITORING
1 day ago - at 05/19/2026 12:01AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/18/2026 10:47PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 05/18/2026 10:46PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 05/18/2026 10:25PM
We are aware of issues with delays in Reports API CDRs. We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
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