Outage in Vorco

Inbound calls from Spark mobiles and landlines to SkyPhone Standard are intermittently failing

Resolved Minor
July 24, 2018 - Started about 7 years ago
Official incident page

Incident Report

Some calls from Spark mobiles and landlines are failing to connect to SkyPhone Standard. Spark users may hear the message "Your call is unable to proceed at this time, please try again later." If the Spark user then calls again, they may get through. This is under active investigation with Spark, we presently do not have an ETA for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED about 7 years ago - at 07/25/2018 04:14AM

Service has returned to normal. This was not a Vorco fault, a call routing issue occurred which Spark have resolved.

INVESTIGATING about 7 years ago - at 07/25/2018 02:18AM

Some calls from Spark mobiles and landlines are failing to connect to SkyPhone Standard. Spark users may hear the message "Your call is unable to proceed at this time, please try again later." If the Spark user then calls again, they may get through.

This is under active investigation with Spark, we presently do not have an ETA for resolution.

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