Outage in WatchGuard

2023-09-22 - EMEA - Access point and Firebox device administration issues

Resolved Major
September 22, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating reports of access point and Firebox device administration issues in our cloud platform. Once we determine the impact and scale of these errors we'll post our next update in 30 min, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/22/2023 03:56PM

We are no longer experiencing issues with access point and Firebox device administration in our WatchGuard cloud portal. We again apologize for any impact this event has had on you or your customers. The service is operating normally at this time.

MONITORING about 1 year ago - at 09/22/2023 03:27PM

Our systems show that access point and Firebox device administration are returning to normal operation and we're monitoring to ensure system stability. We'll post our next update in 30 min, if not sooner.

INVESTIGATING about 1 year ago - at 09/22/2023 02:50PM

Our teams are still working hard to restore normal operations and resolve this event. We'll post our next update in 30 minutes if not sooner. Thanks for your patience.

INVESTIGATING about 1 year ago - at 09/22/2023 02:19PM

We continue experiencing reports of access point and Firebox device administration issues in our WatchGuard cloud portal. Our teams are working hard to restore normal operations and we apologize for any impact this is having on you or your customers. We'll post our next update in 30 minutes if not sooner.

INVESTIGATING about 1 year ago - at 09/22/2023 01:50PM

We're investigating reports of access point and Firebox device administration issues in our cloud platform. Once we determine the impact and scale of these errors we'll post our next update in 30 min, if not sooner.

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