Outage in WatchGuard

2023-10-06 - EMEA - Firebox device administration issues

Resolved Major
October 06, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating reports of Firebox device administration issues in our cloud platform. Once we determine the impact and scale of these errors we'll post our next update in 30 min, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/06/2023 10:40AM

We are no longer experiencing issues with Firebox device administration in our WatchGuard cloud portal. We again apologize for any impact this event has had on you or your customers. The service is operating normally at this time.

MONITORING about 1 year ago - at 10/06/2023 09:44AM

Our systems show that Firebox device administration are returning to normal operation and we're monitoring to ensure system stability. We'll post our next update in 1 hour, if not sooner.

INVESTIGATING about 1 year ago - at 10/06/2023 09:16AM

We continue experiencing reports Firebox device administration issues in our WatchGuard cloud portal. Our teams are working hard to restore normal operations and we apologize for any impact this is having on you or your customers. We'll post our next update in 30 minutes if not sooner.

INVESTIGATING about 1 year ago - at 10/06/2023 08:29AM

We're investigating reports of Firebox device administration issues in our cloud platform. Once we determine the impact and scale of these errors we'll post our next update in 30 min, if not sooner.

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