2024-09-25 - EMEA - AuthPoint Authentication service degradation.

We are no longer experiencing a service degradation in AuthPoint Authentication methods and this incident is now resolved. The service is operating normally at this time. Again, we apologize for the impact this may have had on you or your customers.

Our authentication service is returning to normal after the mitigation measures taken by the team, and we're monitoring to ensure system stability. We'll post our next update in 30minutes, if not sooner.

The team is still working hard to resolve this event. Please check back in 30 minutes for updates. Thanks for your patience.

We have identified issues with AuthPoint Authentication methods, an increase in request is causing a service degradation in the EMEA region, our team is working already in mitigating this issue, user are likely to experiencing delays or timeouts in their authentication requests, we will post our next message in 1 hour if not sooner, we apologize for the impact this event has caused.