Outage in WatchGuard
2024-09-27 - AMER & EMEA - AuthPoint Authentication service partial outage.
Resolved Minor
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Outage Details
Components affected
WatchGuard API:::AMER WatchGuard SAML:::AMER WatchGuard RDWeb:::EMEA WatchGuard Firebox:::AMER WatchGuard Firebox:::EMEA WatchGuard API:::EMEA WatchGuard RDWeb:::AMER WatchGuard RADIUS:::AMER WatchGuard RADIUS:::EMEA WatchGuard SAML:::EMEA WatchGuard Logon Agents:::AMER WatchGuard Logon Agents:::EMEA WatchGuard ADFS:::AMER WatchGuard ADFS:::EMEALatest Updates ( sorted recent to last )
The service has been operating normally since our last update, there are no additional issues reported on AuthPoint Authentication methods and this incident is now resolved. Again, we apologize for the impact this may have had on you or your customers.
We were experiencing issues with AuthPoint Authentication methods, our team has already fixed the issue, users that experienced delays or timeouts in their authentication requests, should be able to authenticate successfully now, we will post our next message in 30 minutes if not sooner, we apologize for the impact this event has caused.
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