Outage in WatchGuard

2025-10-10 - GLOBAL - WGC Web UI Login Issues

Resolved Minor
October 10, 2025 - Started 25 days ago - Lasted 36 minutes
Official incident page

Incident Report

Users were experiencing some issues with logging in all regions affecting WatchGuard cloud management UI. The issue was fixed by our team, WGC logins are returning to normal and we're monitoring to ensure system stability We apologize for the inconvenience and any impact this may have had on you or your customers.
Components affected
WatchGuard Web UI Login:::AMER WatchGuard Web UI Login:::APAC WatchGuard Web UI Login:::EMEA

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/10/2025 07:20AM

We are no longer experiencing errors in WatchGuard cloud management UI and this incident is now resolved. An internal configuration change that was quickly reverted by our team, caused customers to experience issues with Web UI Login between 6:05 to 6:25 UTC. Web Login is now operating normally. Again, we apologize for any impact this may have had on you or your customers.

MONITORING 25 days ago - at 10/10/2025 06:45AM

Users were experiencing some issues with logging in all regions affecting WatchGuard cloud management UI. The issue was fixed by our team, WGC logins are returning to normal and we're monitoring to ensure system stability We apologize for the inconvenience and any impact this may have had on you or your customers.

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