2025-11-24 - GLOBAL - Pending changes in Firebox device configuration screen

Our teams have successfully restored Firebox, Endpoint security, and Wi-Fi data into ThreatSync Core. We estimate Authpoint data will be fully restored by Friday, November 28th. For Managed Services customers, our normal MDR processes and SOC reviews occur as data is restored into ThreatSync Core. All systems remain fully operational, and all underlying security products continue to enforce protections as designed. Thank you for your continued patience and understanding.

Our teams are still working diligently to resolve the issue causing the Firebox configuration screen to display "Pending changes". We’ve identified the root cause and are actively implementing a fix. We'll post our next update in 1h, if not sooner.

We’re continuing to work on the issue causing the Firebox configuration screen to display “Pending changes.” The root cause has been identified, and our teams are actively working on a fix. We apologize for any inconvenience or impact this may have had on you or your customers. We’ll share our next update in 1h, if not sooner.

A recent update in WatchGuard Cloud is causing the Firebox configuration screen to show ‘Pending changes.’ The team is investigating a fix for the incorrect status. We apologize for the impact this event has caused, we will post our next update in 30 minutes or sooner.