Outage in WatchGuard

2025-11-24 - GLOBAL - Pending changes in Firebox device configuration screen

Resolved Minor
November 24, 2025 - Started 6 days ago - Lasted about 5 hours
Official incident page

Incident Report

We’re continuing to work on the issue causing the Firebox configuration screen to display “Pending changes.” The root cause has been identified, and our teams are actively working on a fix. We apologize for any inconvenience or impact this may have had on you or your customers. We’ll share our next update in 1h, if not sooner.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/24/2025 08:40PM

This incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.

MONITORING 6 days ago - at 11/24/2025 08:08PM

A fix has been implemented, and we are no longer experiencing the issue. We are monitoring the system to ensure stability. We'll post our next update in 30min, if not sooner.

IDENTIFIED 6 days ago - at 11/24/2025 05:56PM

We are still working hard to resolve this event, and our teams are actively working on implementing the fix to restore normal operations. We'll post our next update in 2 hours, if not sooner. Thanks for your patience.

IDENTIFIED 6 days ago - at 11/24/2025 04:55PM

Our teams continue to work diligently on the issue causing the Firebox configuration screen to display “Pending changes.” The root cause has been identified, and we’re actively implementing a fix. We apologize for any inconvenience or impact this may have had on you or your customers. We’ll provide the next update in 1h, if not sooner.

IDENTIFIED 6 days ago - at 11/24/2025 04:00PM

We’re continuing to work on the issue causing the Firebox configuration screen to display “Pending changes.” The root cause has been identified, and our teams are actively working on a fix. We apologize for any inconvenience or impact this may have had on you or your customers. We’ll share our next update in 1h, if not sooner.

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