Outage in WatchGuard

2025-11-25 - GLOBAL - Events not showing in endpoint consoles

Minor
November 25, 2025 - Started 5 days ago
Official incident page

Incident Report

We are currently investigating reports of events not shown in Endpoint consoles. Our team is working to identify the impact and scale of the issue. We’ll provide the next update in 30m if not or sooner.

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Latest Updates ( sorted recent to last )
IDENTIFIED 4 days ago - at 11/26/2025 02:44PM

A fix has been implemented, and our systems are recovering at a steady pace. Full restoration will take some time. We’ll provide another update as soon as new information becomes available. Thank you for your continued patience and understanding!

IDENTIFIED 5 days ago - at 11/25/2025 08:53PM

A fix has been implemented, and the pending events have started arriving all at once, creating a temporary surge effect. It will take time for the system to fully recover. We’ll post our next update if we have any new information. Thank you for your continued patience!

IDENTIFIED 5 days ago - at 11/25/2025 08:10PM

We are still working hard to resolve this event. We'll post our next update in 2 hours, if not sooner. Thanks for your patience.

IDENTIFIED 5 days ago - at 11/25/2025 06:02PM

We are continuing to work hard to resolve this event and are still seeing reports of events not appearing in Endpoint consoles. Our teams are actively addressing the issue to restore normal operations. We'll post our next update in 2 hours, if not sooner.

IDENTIFIED 5 days ago - at 11/25/2025 05:00PM

We continue to work on reports of events not shown in Endpoint consoles and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1h, if not sooner.

INVESTIGATING 5 days ago - at 11/25/2025 04:44PM

We continue to work on reports of events not shown in Endpoint consoles. The issue is still under investigation, we apologize for the inconveniences and any impact this may have had on you or your customers. We'll post our next update in 1h, if not sooner.

INVESTIGATING 5 days ago - at 11/25/2025 04:04PM

We continue to work on reports of events not shown in Endpoint consoles. The issue is still under investigation, we apologize for the inconveniences and any impact this may have had on you or your customers. We'll post our next update in 1h, if not sooner.

INVESTIGATING 5 days ago - at 11/25/2025 03:33PM

We are currently investigating reports of events not shown in Endpoint consoles. Our team is working to identify the impact and scale of the issue. We’ll provide the next update in 30m if not or sooner.

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