2025-12-10 - Global - Endpoint Security Administration and Console issues

We are no longer experiencing issues with Endpoint Security Console and this incident is now resolved. All services are now operating normally. Again, we apologize for any impact this may have had on you or your customers.

A fix has been implemented and we're no longer experiencing issues with Endpoint Security Console. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner

We continue to work on the issues with the Endpoint Security Console components (Aehter/Cytomic and WESS) and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.

Our team continue working hard on investigating the issues with the Endpoint Security Console components (Aehter/Cytomic and WESS). Users are experiencing errors accessing the administration endpoint consoles on newly created accounts. We'll post our next update in 60 minutes, if not sooner.

We are currently investigating issues with the Administration Endpoint Security components (Aehter/Cytomic and WESS). Users are experiencing errors on new accounts creation. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.