Outage in WatchGuard

2025-12-31 - EMEA - Issues with Non-PDF File Analysis

Resolved Minor
December 31, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

The non-PDF file analysis service is experiencing issues in the EMEA region. Our team is investigating this and will post an update within the next 2 hours.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/31/2025 07:13PM

The issue has been resolved. We apologize for any inconvenience that this may have caused.

IDENTIFIED 3 days ago - at 12/31/2025 06:02PM

We have identified the issue and are working towards resolving it. We will post our next update within the next 6 hours.

INVESTIGATING 4 days ago - at 12/31/2025 04:14PM

The non-PDF file analysis service is experiencing issues in the EMEA region. Our team is investigating this and will post an update within the next 2 hours.

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