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Outage in WatchGuard

2026-02-03 - EMEA - Issues with token activation and management on Authpoint

Resolved Minor
February 03, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are working on alerts on token activation service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
Components affected
WatchGuard User and Token Administration:::EMEA

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/03/2026 11:44AM

We are no longer experiencing alerts on token activation service and this incident is now resolved. The service is operating normally at this time.

MONITORING 3 months ago - at 02/03/2026 11:22AM

Our systems show alerts on token activation service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 3 months ago - at 02/03/2026 10:42AM

We are working on alerts on token activation service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

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