Outage in WatchGuard
2026-03-05 - AMER - ThreatSync and MDR Ingestion Delay
Resolved MinorIncident Report
Summary AI Generated
WatchGuard experienced delays in ThreatSync ingestion that also impacted MDR (Managed Detection and Response) services, affecting data from Firebox, AuthPoint, and NDR sources in the Americas region. The incident lasted 6.7 hours before all systems returned to normal operation.
We are investigating new delays in ThreatSync ingestion, which is also impacting MDR ingestion. MDR relies on ThreatSync for the following data sources:
- Firebox
- AuthPoint
- NDR
We'll post our next update within an hour.
- Firebox
- AuthPoint
- NDR
We'll post our next update within an hour.
Components affected
WatchGuard Incident Persistence:::AMERNeed to monitor WatchGuard outages?
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 03/05/2026 08:15PM
All systems have returned to normal operation. This is now resolved. Thank you for your patience.
MONITORING
10 days ago - at 03/05/2026 06:26PM
We have resolved the issue and are now monitoring our systems as they return to normal operation. We will post our next update within three hours.
IDENTIFIED
10 days ago - at 03/05/2026 04:35PM
We have identified the issue and are working to resolve it. We will post out next update within three hours.
INVESTIGATING
10 days ago - at 03/05/2026 02:37PM
We are still working hard to resolve this event. Please check back in 2 hours for updates. Thanks for your patience.
INVESTIGATING
10 days ago - at 03/05/2026 01:34PM
We are investigating new delays in ThreatSync ingestion, which is also impacting MDR ingestion. MDR relies on ThreatSync for the following data sources:
- Firebox
- AuthPoint
- NDR
We'll post our next update within an hour.
Latest WatchGuard outages
2026-03-05 - GLOBAL - Issue with Signature Services - 9 days ago
2026-03-04 - AMER - ThreatSync and MDR Ingestion Delay - 11 days ago
2026-02-13 - GLOBAL- Login Issues for SAML SSO Users - 30 days ago
2026-02-11 - GLOBAL - Activation Issues - about 1 month ago
2026-02-07 - AMER - WatchGuard Endpoint Security Dashboard Issue - about 1 month ago
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