Outage in WatchGuard
2026-03-16 - EMEA - AuthPoint Authentication service degradation
Resolved MinorIncident Report
Summary AI Generated
WatchGuard's AuthPoint Authentication service experienced degradation in the EMEA region, affecting RADIUS, SAML, and Logon Agents components. The incident lasted 40 minutes, during which users in the region would have experienced authentication issues. The service was restored to normal operations after the technical team identified and resolved the underlying issue.
We're investigating alerts on AuthPoint Authentication service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/16/2026 04:02PM
We are no longer experiencing alerts on AuthPoint Authentication service and this incident is now resolved. The service is operating normally at this time.
MONITORING
1 day ago - at 03/16/2026 03:45PM
Our systems show on AuthPoint Authentication service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
IDENTIFIED
1 day ago - at 03/16/2026 03:32PM
We continue to work on alerts on AuthPoint Authentication service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
INVESTIGATING
1 day ago - at 03/16/2026 03:22PM
We're investigating alerts on AuthPoint Authentication service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
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