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Outage in WatchGuard

2026-03-23 - APAC - Delay on FireCloud Management Reports

Resolved Minor
March 23, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

WatchGuard's FireCloud Management Reports experienced a service issue that created a data gap for the Asia Pacific region from March 20-23, 2026. The incident affected reporting functionality and data availability for APAC users during this period. The issue was resolved after 3.4 hours with systems returning to normal operation.

We have identified an issue affecting Firecloud Management Reports that resulted in a data gap in the Asia Pacific region. This gap includes data from 3/20/2026 through 3/23/2026. Our teams are actively working to restore normal reporting operations. We apologize for any inconvenience this may cause and appreciate your patience. We will provide an update within 3 hours, or sooner if new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 03/23/2026 08:21PM

This is now resolved.

MONITORING 7 days ago - at 03/23/2026 07:56PM

We have addressed the issue and our systems are returning to normal operation. We will post our next update within one hour.

IDENTIFIED 7 days ago - at 03/23/2026 05:01PM

We have identified an issue affecting Firecloud Management Reports that resulted in a data gap in the Asia Pacific region. This gap includes data from 3/20/2026 through 3/23/2026.

Our teams are actively working to restore normal reporting operations. We apologize for any inconvenience this may cause and appreciate your patience.

We will provide an update within 3 hours, or sooner if new information becomes available.

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