Outage in WatchGuard
2026-03-26 - GLOBAL - AuthPoint Authentication Errors
Resolved MajorIncident Report
Summary AI Generated
WatchGuard's AuthPoint service experienced authentication errors affecting ADFS and RADIUS components across all regions (AMER, EMEA, APAC) for 1.8 hours. The issue prevented users from authenticating through these services globally. The problem was identified, a fix was implemented and monitored, and normal operations were restored.
We are currently investigating AuthPoint authentication errors for ADFS and Radius. We will post our next update within 30 minutes.
Components affected
WatchGuard ADFS:::EMEA WatchGuard ADFS:::AMER WatchGuard ADFS:::APAC WatchGuard RADIUS:::APAC WatchGuard RADIUS:::AMER WatchGuard RADIUS:::EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 03/26/2026 08:22PM
This is now resolved.
MONITORING
26 days ago - at 03/26/2026 08:06PM
We have implemented a fix and will be monitoring our systems as they return to normal operations. We will post our next update within 30 minutes.
MONITORING
26 days ago - at 03/26/2026 07:41PM
We are still working to restore normal operations, and will post our next update within 30 minutes.
IDENTIFIED
26 days ago - at 03/26/2026 07:11PM
We are still working to restore normal operations, and will post our next update within 30 minutes.
IDENTIFIED
26 days ago - at 03/26/2026 06:41PM
We have identified the issue and are working towards resolving it. We will post our next update within 30 minutes.
INVESTIGATING
26 days ago - at 03/26/2026 06:38PM
We are currently investigating AuthPoint authentication errors for ADFS and Radius. We will post our next update within 30 minutes.
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