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Outage in WatchGuard

2026-07-06 - Global - Firmware upgrade not visible

Resolved Minor
July 06, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

WatchGuard experienced a minor incident lasting approximately 1.8 hours where firmware upgrade details were not visible within Firebox Configuration across APAC, EMEA, and AMER regions. The issue was identified and worked on by engineering teams before systems began returning to normal. The incident was fully resolved with Firebox Configuration operating normally.

We're investigating errors when viewing firmware upgrade details. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 07/06/2026 07:00PM

We are no longer experiencing errors when viewing firmware upgrade details and this event is now resolved. The system is operating normally at this time.

MONITORING 24 days ago - at 07/06/2026 06:31PM

Our systems show errors when viewing firmware upgrade details are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 24 days ago - at 07/06/2026 06:04PM

We continue to work on errors when viewing firmware upgrade details and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 24 days ago - at 07/06/2026 05:41PM

We continue to investigate errors when viewing firmware upgrade details and will post our next update in 30 minutes if not sooner.

INVESTIGATING 24 days ago - at 07/06/2026 05:12PM

We're investigating errors when viewing firmware upgrade details. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.

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