Outage in WatchGuard
2026-07-23 - Global - Activations & Login
Resolved MinorIncident Report
Summary AI Generated
WatchGuard Cloud experienced a 5-hour outage affecting logins, activations, and account creation across AMER, EMEA, and APAC regions, as well as WatchGuard.com SSO. The disruption was caused by networking problems within a third-party infrastructure provider. Services were fully restored by July 23, 2026, at 20:30 UTC.
We're investigating alerts on activations & logging into WatchGuard Cloud. Once we determine the impact and scale of this potential issue we'll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Web UI Login:::AMER WatchGuard Web UI Login:::EMEA WatchGuard Web UI Login:::APAC WatchGuard .com SSO (WGID):::CORETrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/23/2026 08:30PM
We are no longer experiencing issues with activations, logins, and account creation in WatchGuard Cloud, and this event is now resolved. Services are operating normally at this time. The issue was caused by problems within our third-party infrastructure provider. We appreciate your continued patience and apologize again for any impact this may have had on you or your customers.
MONITORING
7 days ago - at 07/23/2026 07:24PM
We are beginning to see service recovery for activations, logins, and account creation in WatchGuard Cloud. Services are returning to normal, and we are monitoring to ensure system stability. The issue was caused by problems within our third-party infrastructure provider. We appreciate your continued patience and will post our next update in 60 minutes, if not sooner.
IDENTIFIED
7 days ago - at 07/23/2026 06:25PM
We continue to work on remediating the networking issues impacting activations, logins, and account creation in WatchGuard Cloud. The issue was caused by problems within our third-party infrastructure provider. Our teams continue working to restore full service functionality as quickly as possible. We appreciate your continued patience and apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
IDENTIFIED
7 days ago - at 07/23/2026 05:25PM
We continue to remediate the networking issues impacting activations, logins, and account creation in WatchGuard Cloud. Work remains ongoing across multiple teams as we focus on restoring service functionality. We appreciate your continued patience and will post our next update in 60 minutes, if not sooner.
IDENTIFIED
7 days ago - at 07/23/2026 04:26PM
We continue to work on alerts for activations, logins, and account creation and have identified networking issues. Our teams are working to restore normal operations, and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
INVESTIGATING
7 days ago - at 07/23/2026 03:58PM
We continue to work on alerts for activations, logins, and account creation on WatchGuard Cloud. We'll post our next update in 30 minutes, if not sooner.
INVESTIGATING
7 days ago - at 07/23/2026 03:31PM
We're investigating alerts on activations & logging into WatchGuard Cloud. Once we determine the impact and scale of this potential issue we'll post our next update in 30 minutes, if not sooner.
Latest WatchGuard outages
2026-07-06 - Global - Firmware upgrade not visible - 24 days ago
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