Outage in WatchGuard
GLOBAL - WatchGuard Cloud Operator management errors
Resolved MajorIncident Report
Summary AI Generated
WatchGuard Cloud experienced a 1.5-hour global outage affecting Operator Administration across AMER, EMEA, and APAC regions, during which users received an unexpected "Must select at least one account group" validation error when attempting to add or modify Cloud Operators. The issue prevented any operator management changes during that period. The incident was resolved and normal operator management functionality was restored.
We're investigating unexpected validation errors when attempting to add new WatchGuard Cloud Operators or update existing WatchGuard Cloud Operators. Once we determine the impact and scale of this issue. We'll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Operator Administration:::AMER WatchGuard Operator Administration:::EMEA WatchGuard Operator Administration:::APACTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 10/16/2026 09:23PM
We are no longer experiencing unexpected validation errors when adding or updating WatchGuard Cloud Operators, and this incident is now resolved. Operator management in WatchGuard Cloud is operating normally at this time.
We apologize for any impact this may have had on you or your customers.
INVESTIGATING
27 days ago - at 10/16/2026 08:40PM
We are continuing to investigate this issue. Attempting to add or modify a WatchGuard Cloud operator will result in an unexpected "Must select at least one account group" error. We'll post our next update in 30 minutes, if not sooner.
INVESTIGATING
27 days ago - at 10/16/2026 07:59PM
We're investigating unexpected validation errors when attempting to add new WatchGuard Cloud Operators or update existing WatchGuard Cloud Operators. Once we determine the impact and scale of this issue. We'll post our next update in 30 minutes, if not sooner.
Latest WatchGuard outages
2026-11-12 - EMEA - WatchGuard Cloud Visibility - Dashboards and Reports Maintenance - about 10 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
