Outage in WatchGuard
2026-11-09 - EMEA - WatchGuard Cloud inventory management delays
Resolved MinorIncident Report
Summary AI Generated
On November 9, 2026, elevated CPU usage on WatchGuard Cloud's inventory allocation APIs in the EMEA region caused delays when adding, updating, or viewing device inventory, lasting approximately 2.8 hours. The team responded by incrementally increasing API resource capacity at 5:15 PM and again at 8:44 PM UTC to stabilize the service. The incident was fully resolved by 9:28 PM UTC, with APIs returning to normal responsiveness.
At approximately 4:30 PM UTC, our internal monitoring alerted us to elevated CPU usage on the API's used to retrieve and update device inventory in the European WatchGuard Cloud Region.
Our teams are working to restore normal operations. At approximately 5:15 PM UTC, our teams increased the resource capacity for the inventory allocation API's and are monitoring the service. While these services are being scaled up, customers may notice longer-than-normal delays when adding, updating or viewing product inventory in WatchGuard Cloud.
We apologize for the impact this may have caused. We will post our next update in the next 60 minutes, if not sooner.
Components affected
WatchGuard Inventory Administration:::EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/09/2026 09:28PM
We are no longer experiencing elevated CPU usage on the API's used to retrieve and update device inventory, and this incident is now resolved. The inventory allocation API's are responsive and operating normally at this time.
Again, we apologize for any impact this may have had on you or your customers.
MONITORING
4 days ago - at 11/09/2026 08:46PM
Our systems show that inventory allocation API response times are improving. At approximately 8:44 PM UTC, our teams further increased the resource capacity of the inventory allocation API's and are monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
MONITORING
4 days ago - at 11/09/2026 06:45PM
At approximately 4:30 PM UTC, our internal monitoring alerted us to elevated CPU usage on the API's used to retrieve and update device inventory in the European WatchGuard Cloud Region.
Our teams are working to restore normal operations. At approximately 5:15 PM UTC, our teams increased the resource capacity for the inventory allocation API's and are monitoring the service. While these services are being scaled up, customers may notice longer-than-normal delays when adding, updating or viewing product inventory in WatchGuard Cloud.
We apologize for the impact this may have caused. We will post our next update in the next 60 minutes, if not sooner.
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