Outage in WatchGuard
2026-11-09 GLOBAL SiemFeeder service connection failures
Resolved MajorIncident Report
Summary AI Generated
WatchGuard Endpoint Security (WES) experienced a 4.4-hour outage affecting its SIEM service, during which clients were unable to connect and received 403 errors. The issue was isolated to WES customers, with Aether/Cytomic customers unaffected. The root cause was identified and resolved, with the SIEM endpoint returning to normal operation by 20:17 UTC on November 9, 2026.
We're investigating connection failures to the WatchGuard Endpoint Security SIEM service. SIEM clients are unable to connect and may receive a 403 error. Once we determine the impact and scale of these connection errors, we'll post our next update in 60 minutes, if not sooner.
The SIEM service outage affects WatchGuard Endpoint Security (WES) customers only. Aether\Cytomic customers are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/09/2026 08:17PM
We are no longer experiencing WatchGuard Endpoint Security SIEM service and this incident is now resolved. The WatchGuard Endpoint Security SIEM endpoint is operating normally at this time.
Again, we apologize for any impact this may have had on you or your customers.
IDENTIFIED
3 days ago - at 11/09/2026 07:00PM
We continue to work on connection failures to the WatchGuard Endpoint Security SIEM service and have identified the issue. Our teams are working to restore normal operations, and we apologize for the impact this event has caused. We'll post our next update in the next 2 hours, if not sooner.
IDENTIFIED
3 days ago - at 11/09/2026 05:59PM
We continue to work on connection failures to the WatchGuard Endpoint Security SIEM service and have identified the issue. Our teams are working to restore normal operations, and we apologize for the impact this event has caused. We'll post our next update in the next 60 minutes, if not sooner.
INVESTIGATING
4 days ago - at 11/09/2026 04:54PM
We are still working hard to resolve this event. We will post our next update in 60 minutes, if not sooner. We apologize for the service interruption and thank you for your patience.
INVESTIGATING
4 days ago - at 11/09/2026 03:53PM
We're investigating connection failures to the WatchGuard Endpoint Security SIEM service. SIEM clients are unable to connect and may receive a 403 error. Once we determine the impact and scale of these connection errors, we'll post our next update in 60 minutes, if not sooner.
The SIEM service outage affects WatchGuard Endpoint Security (WES) customers only. Aether\Cytomic customers are not affected.
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