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Outage in WatchGuard

2026-11-10 - EMEA - WatchGuard Cloud Firebox Reporting Maintenance

Resolved Minor
November 10, 2026 - Started 2 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

WatchGuard performed scheduled maintenance on the Firebox reporting database in the EMEA region to improve report processing performance. Although the maintenance itself completed, Firebox dashboards and reports in WatchGuard Cloud experienced delayed data for an extended period while the system worked through a backlog of log data, stretching the total impact to approximately 9 hours. No log data was lost, and all data received during the maintenance was processed after completion.

We are performing maintenance on the Firebox reporting database in the EMEA region to improve report processing performance. During the maintenance, expected to take about 20 minutes, Firebox dashboards and reports in WatchGuard Cloud may be unavailable or show delayed data. No log data will be lost. Data received during the maintenance will be processed after it completes, and recent report data may take some additional time to catch up. We will post an update when the maintenance is complete.

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Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 11/11/2026 02:39AM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 11/10/2026 10:22PM

We are continuing to monitor the system to ensure system stability. Additional adjustments are being evaluated to increase the rate at which the system is able to catch up with its backlog. We apologize for the inconvenience this may have caused you and your customers. We'll post our next update in 4 hours, if not sooner.

MONITORING 2 days ago - at 11/10/2026 07:31PM

The scheduled dashboards and reports maintenance in the EMEA region is now complete. We are monitoring the system to ensure system stability. Firebox dashboards and reports in WatchGuard Cloud may show delayed data while the services catch up with newly received log data.

We'll post our next update in 2 hours, if not sooner.

IDENTIFIED 2 days ago - at 11/10/2026 06:48PM

We are performing maintenance on the Firebox reporting database in the EMEA region to improve report processing performance. During the maintenance, expected to take about 20 minutes, Firebox dashboards and reports in WatchGuard Cloud may be unavailable or show delayed data. No log data will be lost. Data received during the maintenance will be processed after it completes, and recent report data may take some additional time to catch up. We will post an update when the maintenance is complete.

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