Outage in WatchGuard
2026-11-12 - EMEA - WatchGuard Cloud Visibility - Dashboards and Reports Maintenance
Resolved MinorIncident Report
Summary AI Generated
On November 12th, 2026, WatchGuard Cloud Visibility underwent unscheduled maintenance in the EMEA region from 20:00 UTC, lasting approximately 3.5 hours. The maintenance addressed an unoptimized system state following earlier work that week, during which Firebox dashboards and reports experienced unavailability, slower load times, and delayed data processing. The incident was fully resolved by 23:20 UTC with no data loss, and all backlogged report data was successfully processed.
On November 12th, 2026, starting at 20:00:00 UTC. WatchGuard Cloud Visibility will undergo unscheduled maintenance for Dashboards and Reports in our European (EMEA) region. This unscheduled maintenance is a follow-up to the maintenance performed earlier this week. Although the system is running correctly, it is running in an unoptimized state.
The maintenance window is expected to last 2 hours. During this maintenance window, Firebox dashboards and reports may be unavailable or experience slower-than-normal loading times for short periods. Additionally, new Firebox report data may take longer than usual to appear.
No report data will be lost, and any delayed data will be processed and made available once maintenance is complete.
Components affected
WatchGuard Dashboards and Reports:::EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 11/12/2026 11:20PM
Our systems show that WatchGuard Cloud Visibility and Reports have returned to normal and this incident is now resolved.
MONITORING
about 7 hours ago - at 11/12/2026 10:37PM
Our systems show that WatchGuard Cloud Visibility and Reports are returning to normal and have processed most of their backlog. We are monitoring the system to ensure stability. We apologize for any impact this may have had on you or your customers.
We'll post our next update in 2 hours, if not sooner.
MONITORING
about 9 hours ago - at 11/12/2026 08:53PM
The WatchGuard Cloud Visibility maintenance is complete. We are monitoring the system to ensure stability. Firebox dashboards and reports in WatchGuard Cloud may show delayed data while the services catch up with newly received log data.
We'll post our next update in 2 hours, if not sooner.
INVESTIGATING
about 10 hours ago - at 11/12/2026 07:56PM
On November 12th, 2026, starting at 20:00:00 UTC. WatchGuard Cloud Visibility will undergo unscheduled maintenance for Dashboards and Reports in our European (EMEA) region. This unscheduled maintenance is a follow-up to the maintenance performed earlier this week. Although the system is running correctly, it is running in an unoptimized state.
The maintenance window is expected to last 2 hours. During this maintenance window, Firebox dashboards and reports may be unavailable or experience slower-than-normal loading times for short periods. Additionally, new Firebox report data may take longer than usual to appear.
No report data will be lost, and any delayed data will be processed and made available once maintenance is complete.
Latest WatchGuard outages
2026-11-06 - AMER - Report data unavailable - 6 days ago
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