Outage in WatchGuard
2026-11-04 - GLOBAL - Issues with new products activation
Resolved MajorIncident Report
Summary AI Generated
WatchGuard experienced a 2.7-hour major outage on November 4, 2026, affecting new product activation globally. The issue was identified and worked on throughout the incident, with a fix implemented at approximately 08:24 UTC. Services were confirmed fully restored and operating normally by 08:58 UTC.
We continue to work on a service degradation with new product activation and have identified the issue. Our teams are working to restore normal operations. We'll post our next update in 60 minutes, if not sooner.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 11/04/2026 08:58AM
We are no longer experiencing issues with new products activation and this incident is now resolved. The services are operating normally at this time. We apologize for any inconveniences this event may have caused to you or your customers.
MONITORING
9 days ago - at 11/04/2026 08:24AM
A fix has been implemented and we're no longer experiencing issues with new products activation. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.
IDENTIFIED
9 days ago - at 11/04/2026 08:02AM
We are still working hard to resolve this event. Please check back at 60 minutes for updates. Thanks for your patience.
IDENTIFIED
9 days ago - at 11/04/2026 06:47AM
We are still working hard to resolve this event. Please check back at 60 minutes for updates. Thanks for your patience.
IDENTIFIED
9 days ago - at 11/04/2026 06:17AM
We continue to work on a service degradation with new product activation and have identified the issue. Our teams are working to restore normal operations. We'll post our next update in 60 minutes, if not sooner.
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