Outage in Webex by Cisco
Webex Meetings: Unable to start Webex Audio in Webex Meetings
Resolved Minor
June 01, 2025 - Started 5 days ago
- Lasted about 7 hours
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Outage Details
Engineering is investigating an issue that may cause Webex Audio not to start in Webex Meetings. Computer audio (VoIP) and call-back are not working but call-back is working.
Engineering is working on restoring services and we apologize for any inconvenience.
Components affected
Webex by Cisco Webex MeetingsLatest Updates ( sorted recent to last )
MONITORING
5 days ago - at 06/01/2025 08:08AM
Engineering has completed remediation activities and services are now restored.
We will continue to monitor to ensure service stability
IDENTIFIED
5 days ago - at 06/01/2025 04:46AM
Engineering continues to work towards full service restoration.
We appreciate your continued patience as we address this service incident.
IDENTIFIED
5 days ago - at 06/01/2025 02:50AM
Engineering has determined that users also cannot start live stream and recordings for Webex Meetings.
Thank you for your continued patience as we address this service incident.
IDENTIFIED
5 days ago - at 06/01/2025 02:24AM
Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
5 days ago - at 06/01/2025 01:34AM
Engineering is investigating an issue that may cause Webex Audio not to start in Webex Meetings. Computer audio (VoIP) and call-back are not working but call-back is working.
Engineering is working on restoring services and we apologize for any inconvenience.
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