Outage in Webex by Cisco

Webex Calling: Some users may experience voicemail transcription failures

Resolved Minor
September 24, 2025 - Started 24 days ago - Lasted 20 minutes

Incident Report

Engineering is investigating an issue where some Webex Calling users may encounter voicemail transcription failures. We are working to restore the service and apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Calling

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING 24 days ago - at 09/24/2025 06:50PM

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED 24 days ago - at 09/24/2025 06:47PM

Engineering has identified the issue and is working on a fix to restore services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

INVESTIGATING 24 days ago - at 09/24/2025 06:42PM

Engineering is investigating an issue where some Webex Calling users may encounter voicemail transcription failures.

We are working to restore the service and apologize for any inconvenience this may cause.

Latest Webex by Cisco outages

Webex Control Hub: Some Administrators are unable to upload CSV files - about 2 hours ago
Webex Meetings: Recording playback and download failures - about 23 hours ago
Webex Contact Center: Some agents are experiencing failures when calling emergency service numbers - 1 day ago
Webex Calling: Administrators may experience delays accessing call history and CDR data via API and Webex Control Hub - 3 days ago
Webex Contact Center Enterprise: Portal functionality is unavailable in EMEA - 4 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook