Outage in Webex by Cisco

Webex Meetings: Users may experience intermittent split-meeting conditions

Resolved Minor
September 20, 2025 - Started about 2 months ago - Lasted about 3 hours

Incident Report

Engineering is investigating an issue that may cause split-meeting conditions. We are working to restore the service and apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Meetings

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 09/20/2025 05:11PM

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED about 2 months ago - at 09/20/2025 03:09PM

Engineering has identified the issue and is working on a fix to restore services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

INVESTIGATING about 2 months ago - at 09/20/2025 03:01PM

Engineering is investigating an issue that may cause split-meeting conditions.

We are working to restore the service and apologize for any inconvenience this may cause.

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