Outage in Webex by Cisco

Webex Meetings: Users on clusters W, AI and BI are unable to access their Webex sites

Resolved Minor
July 11, 2025 - Started 3 months ago - Lasted 28 minutes

Incident Report

Engineering is investigating an issue where users on clusters W, AI and AI are unable to access their Webex sites. Additionally, users are unable to start/join/schedule meetings. We are working towards restoring services and apologize for the inconvenience this may cause.
Components affected
Webex by Cisco Webex Meetings

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 07/11/2025 07:47PM

Engineering has completed remediation activities, and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED 3 months ago - at 07/11/2025 07:40PM

Engineering has identified the issue and we are working on a fix to restore services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

INVESTIGATING 3 months ago - at 07/11/2025 07:30PM

Engineering is investigating an issue where users on clusters W, AI and AI are unable to access their Webex sites. Additionally, users are unable to start/join/schedule meetings.

We are working towards restoring services and apologize for the inconvenience this may cause.

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