Outage in Webex by Cisco

Webex Meetings: Users on clusters W, AI and BI are unable to access their Webex sites

Resolved Minor
July 11, 2025 - Started 16 days ago - Lasted 28 minutes

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Outage Details

Engineering is investigating an issue where users on clusters W, AI and AI are unable to access their Webex sites. Additionally, users are unable to start/join/schedule meetings. We are working towards restoring services and apologize for the inconvenience this may cause.
Components affected
Webex by Cisco Webex Meetings
Latest Updates ( sorted recent to last )
MONITORING 16 days ago - at 07/11/2025 07:47PM

Engineering has completed remediation activities, and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED 16 days ago - at 07/11/2025 07:40PM

Engineering has identified the issue and we are working on a fix to restore services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

INVESTIGATING 16 days ago - at 07/11/2025 07:30PM

Engineering is investigating an issue where users on clusters W, AI and AI are unable to access their Webex sites. Additionally, users are unable to start/join/schedule meetings.

We are working towards restoring services and apologize for the inconvenience this may cause.

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