Outage in Webex by Cisco

Webex Meetings: Intermittently users unable to log into the CCA Portal

Resolved Minor
July 28, 2025 - Started 4 months ago - Lasted 28 minutes

Incident Report

Engineering is investigating an issue that is causing intermittent failures when logging into the CCA Portal for the Webex for Government environment (https://ccaportalfr.webex.com). If you encounter the issue, please retry your operation. Engineering is working on restoring services and we apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Meetings

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Latest Updates ( sorted recent to last )
MONITORING 4 months ago - at 07/29/2025 01:41AM

Engineering has completed mitigation activities. Services are now operational. We will monitor to ensure service stability.

Thank you for your continued patience as we address this service incident.

IDENTIFIED 4 months ago - at 07/29/2025 01:39AM

Engineering has identified the issue, and we are working on a fix to restore services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

INVESTIGATING 4 months ago - at 07/29/2025 01:26AM

Engineering is investigating an issue that is causing intermittent failures when logging into the CCA Portal for the Webex for Government environment (https://ccaportalfr.webex.com). If you encounter the issue, please retry your operation.

Engineering is working on restoring services and we apologize for any inconvenience this may cause.

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