Outage in Webex by Cisco

Webex Meetings: Intermittently users unable to log into the CCA Portal

Resolved Minor
July 29, 2025 - Started about 17 hours ago - Lasted 28 minutes

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Outage Details

Engineering is investigating an issue that is causing intermittent failures when logging into the CCA Portal for the Webex for Government environment (https://ccaportalfr.webex.com). If you encounter the issue, please retry your operation. Engineering is working on restoring services and we apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Meetings
Latest Updates ( sorted recent to last )
MONITORING about 16 hours ago - at 07/29/2025 01:41AM

Engineering has completed mitigation activities. Services are now operational. We will monitor to ensure service stability.

Thank you for your continued patience as we address this service incident.

IDENTIFIED about 16 hours ago - at 07/29/2025 01:39AM

Engineering has identified the issue, and we are working on a fix to restore services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

INVESTIGATING about 17 hours ago - at 07/29/2025 01:26AM

Engineering is investigating an issue that is causing intermittent failures when logging into the CCA Portal for the Webex for Government environment (https://ccaportalfr.webex.com). If you encounter the issue, please retry your operation.

Engineering is working on restoring services and we apologize for any inconvenience this may cause.

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