Outage in Webex by Cisco
Cisco BroadCloud: Admins are unable to modify toggles in the CAP portal
Resolved Minor
November 05, 2025 - Started 7 months ago
- Lasted 28 minutes
Incident Report
Engineering is investigating an issue that may prevent Webex Calling for Carrier admins from modifying toggles in the Mobile and PC Applications sections, as well as managing client licenses, within the CAP portal.
We are working to restore the service and apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
IDENTIFIED
7 months ago - at 11/05/2025 08:13PM
Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.
Thank you for your patience as we address this service incident.
INVESTIGATING
7 months ago - at 11/05/2025 08:00PM
Engineering is investigating an issue that may prevent Webex Calling for Carrier admins from modifying toggles in the Mobile and PC Applications sections, as well as managing client licenses, within the CAP portal.
We are working to restore the service and apologize for any inconvenience this may cause.
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