Webex Calling: Users in Japan and Korea region would notice the MPP (Multiplatform phone) display has changed from Japanese to English and garbled characters

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

Engineering has made steady progress and confirmed that the permanent fix is now being deployed. The rollout is expected to complete within the next three hours.

We will continue to share updates as progress is made and appreciate your patience while we work to resolve this service incident.

Our engineers continue to diligently work on the incident. We will provide the next update when new information becomes available.

We thank you for your patience while we continue our work towards service restoration.

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

Engineering is investigating an issue that may cause users in Japan and Korea region to notice the MPP (Multiplatform phone) display has changed from Japanese or Korean to English and garbled characters.

We are working towards service restoration and apologize for any inconvenience this may cause.