Webex Dedicated Instance/UCM Cloud: Unable to access UC applications hosted in the Los Angeles data center

The engineering team is making steady progress, with recent health checks indicating improvement. We are actively monitoring the situation and conducting further validations to confirm that systems are operating normally. We will share more updates as soon as new information is available.

We appreciate your patience and understanding as we work to resolve this service incident.

Engineering continues to make progress, and ongoing health checks are showing positive signs. The team is still monitoring the situation closely and continuing to perform additional validations to ensure everything is functioning as expected. We will provide additional updates as they become available.

Thank you for your continued patience as we address this service incident.

Engineering continues to make progress, and initial health checks are showing positive signs. The team is still monitoring the situation closely and performing additional validations to ensure everything is functioning as expected.

We will provide another update in one hour, or sooner if more information becomes available.

Engineering has confirmed service restoration has made considerable progress, however engineering is continuing to perform a comprehensive health check to ensure all services are available and are fully functional. We will provide additional updates as they become available.

Thank you for your continued patience as we address this service incident.

Engineering continues mitigation efforts, and services are beginning to recover. The team is working to restore all services as quickly as possible.

We appreciate your ongoing patience while we work on resolving this service incident.

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

Our engineers are still investigating the incident. We will provide the next update in one hour or when new information becomes available.

Thank you for your continued patience as we address this service incident.

Our engineers are continuing to investigate the incident. We will provide the next update in one hour or when new information becomes available.

Thank you for your continued patience as we address this service incident.

Our engineers are still investigating the incident. We will provide the next update in one hour or when new information becomes available.

Thank you for your continued patience as we address this service incident.

Our engineers are still investigating the incident. We will provide the next update in one hour or when new information becomes available.

Thank you for your continued patience as we address this service incident.

Engineering is investigating an issue that is causing customers to be unable to access UC applications, including call managers and SME nodes hosted in the Los Angeles data center. The Virginia data center remains available hence there are no impacts to call.

Engineering is working on restoring access and we apologizes for any inconvenience this may cause.